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Terms and conditions

Quill and Ink Ltd

37 Amwell Street, London EC1R 1UR

t.  +44 (0)20 7833 8562
e.  hello@quilllondon.com 

Quill and Ink Ltd is registered in England and Wales with no. 8077088. VAT registration number 215196811. Our Company address is 84 Wickham Road, London SE4 1LS registered at  c/o Gillani and Co, Conduit House, Conduit Lane, Hoddesdon, Herts, EN11 8NU. We may revise our Terms & Conditions and Privacy Policy at any time without notice to you. 

Trading Terms

These terms and conditions will apply to all orders for the purchase of goods from the www.quilllondon.com website. By placing an order you AGREE to these terms and conditions. That you are an authorised user of the credit or debit card used to make your purchase and that there are sufficient funds to cover the cost of the goods. It is your responsibility to inform us of any changes to these details as soon as possible. This does not affect your statutory rights as a consumer. 



Workshop tickets and vouchers are non-refundable and bookings cannot be changed. This does not affect your statutory rights regarding distance- and online-selling regulations, which allows you to cancel your order within 14 days. No refund will be made on failure to attend. Please see our Workshops FAQs page for more information.


All prices are as stated on the www.quilllondon.com website, although we reserve the right at any time to revise the price of goods at any time.
All prices are in UK Pounds Sterling.


Discount Codes & Promotions

Please note that there are certain items for sale that will be excluded from all promotions and discount codes. Sale items and gift vouchers may be excluded from promotional discounts.


Copyright & Intellectual Property

All intellectual property rights in the website including the logo, graphics, text and products are owned by Quill and Ink Ltd and are subject to copyright and other intellectual property rights held by Quill and Ink Ltd. You may not copy, reproduce, modify, distribute or display any part of this site or products without prior written permission. The entire content of the site is copyrighted under applicable copyright laws. 

Images on the www.quilllondon.com website are property of Quill and Ink Ltd. Images may not be used for commercial purposes without our permission. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.

Use of the Site

The use of our site www.quilllondon.com and its content is intended for the personal and non-commercial use by the users of our site.
If you use our website in any way we haven't authorised, then we might claim for damages or report you for criminal offences. Your use of this website and any dispute about it is subject to the laws of England and Wales.

You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content of our website without first obtaining written permission from Quill and Ink Ltd.



Quill and Ink Ltd is unable to provide any warranties in relation to goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Supply of Good and Services Act 1994. This does not affect your statutory rights as a consumer.



These terms and conditions will be governed by the laws of England and Wales and by using this website you agree to submit to the exclusive of the courts of England and Wales.


Out Of Stock and 'Pre-Order' Products

We cannot guarantee your exact item will be in stock. If your item is not in stock, we will notify you by e-mail or by phone. You will always be notified with the option to cancel your order if you would rather not wait for stock to be replenished.

If an item is showing as a 'Pre-Order' this means that you can order now but we will ship it when the stock arrives. Wherever possible we will indicate in the product description when stock is anticipated to arrive.

If you order other items as well as a Pre-Order item in one order, we reserve the right to ship the entire order when the Pre-Order stock arrives. If you would prefer to receive the stock items straightaway, we would advise that you create two separate orders. Please do contact us if you have any queries about this.